Cloud Services Create a New Customer Experience Reality

“Businesses cannot afford to underestimate the impact large cloud titans such as Amazon, Dropbox, SalesForce and others, have had on customer experience expectations for software users. Everyone is a cloud service consumer today, and everyone has had their standards raised.” A recent article authored by me and published by Thales / Gemalto: https://sentinel.gemalto.com/blog/cloud-services-create-new-customer-experience-reality/   Quick…

Non-virtualized to Serverless: Two Dimensional Transformation

Bleeding edge transformation: Large people/culture gaps combined with significant technology gaps Entanglement: The more significant the technology gaps, the more important it is to reduce the people gaps, because the right people / culture can work around / smooth over the gaps Disruption considerations: It is precisely because the execution challenge is so difficult, the…

CloudExpo 2019, Santa Clara: Cloud Chaos

bohcay’s take on last week’s CloudExpo in Santa Clara. “While there are many gaps in cloud computing, the size of those gaps depends on whether an enterprise is operating in a virtual machine, container, or serverless environment. The closer to serverless, the greater immaturity an Enterprise must navigate. The closer to serverless, the greater the…